Connect or Transfer Electric Service

EXISTING LOCATION

To connect or transfer service at an existing account location, please complete an application for service:


An application for service may be submitted electronically, by email, by fax, or by mail.

Please return all required documents to Carroll Electric Cooperative:

  • by email to info@carrollecc.com
  • by fax to 870-423-4815 
  • by mail to the appropriate office:

Carroll Electric Cooperative
PO Box 280
5056 Hwy 412B
Huntsville, AR 72740

Carroll Electric Cooperative
PO Box 389
511 E. Court St
Jasper, AR 72641

Carroll Electric Cooperative
PO Box 4000
920 Hwy 62 Spur
Berryville, AR 72616

Carroll Electric Cooperative
PO Box 329
707 SE Walton Blvd
Bentonville, AR 72712


Business Applicants

Business applicants must also complete IRS Form W-9 (Request for Taxpayer Identification Number and Certification) AND a Business Affidavit with an application.

Service Transfers

If you are moving to a new service location, plan ahead.  You must submit an application or notify customer service at least five (5) days before service is needed.

You will need to:

    • verify the last four digits of the Social Security Number on the present account
    • know the address or the meter number of the new service location 
    • be prepared to pay applicable fees
 

NEW LOCATION

Are you needing service to a new home or office building? Refer to our Residential New Construction Packet or Business New Construction Packet as a guide when you are ready to build a new structure and need electric service.

These guides will walk you through the easy steps to establish service at your new home or business. For questions, please call 1-800-432-9720 or visit a local office.  

 

Subdivision or Commercial Developments

Are you developing land for a subdivision or commercial property?

Please visit our webpage for developers.


Reconnect after Disconnect for Non-Payment

To re-establish service after a disconnect for non-payment has occurred, view these instructions.


Stop Service

When it's time to disconnect your electric account, call Customer Service at 800-432-9720. 

You must provide:

    • a minimum of five (5) days notice prior to the desired disconnect date.
    • an address where the final bill for the account can be sent.

 

Account Changes

You can change the mailing address for the bill and account phone number by logging into myAccount and selecting Account/Account Profile. 

For all other changes, contact Customer Service at 800-432-9720.

 

To expedite your request, please be sure all documents emailed or faxed are legible, especially copies of driver's license. Photocopiers do not replicate a driver's license well. If any documents are not readable, your application for service may be delayed.

Great customer service is always our goal. We are pleased to process your request for service.


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