Carroll Electric has received many reports of a phone scam operating in our area. Callers claim to represent Carroll Electric or other utilities and threaten to disconnect service if a payment is not made immediately.
If an employee of your electric Cooperative calls you on the phone, he or she will never ask you for passwords, usernames or Social Security numbers. Carroll Electric does NOT call members to request immediate payment.
NEVER give bank, credit card, or other personal information to people who call, email or text you.
You may log in to Carroll Electric's secure online payment site or contact Customer Service at any office to make a payment.