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Safe, Reliable, Affordable

We want to assure our members that we are prepared to continue delivering reliable electric service during the ongoing COVID-19 crisis.  

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Payment Arrangements or Assistance

If you are facing unexpected hardships or unmanageable electric bills during this time, please call Carroll Electric (800-432-9720) to discuss all your available options.

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Small Business Relief

The CARES Act will offer relief to small businesses who have been financially impacted by COVID-19-related business closures.

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Online and Over-the-Phone Payment Fees

Online and over-the-phone payment fees will be refunded while our lobby areas remain closed.

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Beware of Scams

Carroll Electric is alerting members to be aware of potential scam phone calls or emails threatening to shut off power if payment is not made.

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Consider E-Services

While lobby areas are temporarily closed, consider enrolling in e-Services for your convenience.

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Customer Service

Customer Service

Most services offered through this website are also available by contacting Customer Service.

800-432-9720

Business office hours:

8:00 - 4:30 pm, M-F

Emergency Service Always Available

The cleanest, cheapest kilowatt hour on planet earth...is the one not used.
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News

CARES Act | Small Business Relief

CARES Act | Small Business Relief

The Coronavirus Aid, Relief, and Economic Securities Act of 2020 intends to help small businesses.

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COVID-19 Response

COVID-19 Response

Carroll Electric Cooperative | COVID-19 Response Plan

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Caution to Members

Caution to Members

Beware of Scammers Taking Advantage of COVID-19 Fears

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MORE NEWS ARTICLES