Annual Member Survey

The results of our Annual Member Survey are in!

See what members had to say. 

Safe, Reliable, Affordable

We want to assure our members that we are prepared to continue delivering reliable electric service during the ongoing COVID-19 crisis.  

Payment Arrangements or Assistance

If you are facing unexpected hardships or unmanageable electric bills during this time, please call Carroll Electric (800-432-9720) to discuss all your available options.

Small Business Relief

The CARES Act will offer relief to small businesses who have been financially impacted by COVID-19-related business closures.

Online and Over-the-Phone Payment Fees

Online and over-the-phone payment fees will be refunded while our lobby areas remain closed.

Beware of Scams

Carroll Electric is alerting members to be aware of potential scam phone calls or emails threatening to shut off power if payment is not made.

Consider E-Services

While lobby areas are temporarily closed, consider enrolling in e-Services for your convenience.