IMPORTANT NOTICE

LIHEAP Receives Additional Funding

The Arkansas Energy Office recently announced that Arkansas will receive $6.9 million in COVID-19 relief funding which will go toward enhancing LIHEAP programs and help Arkansans pay PAST DUE energy bills. 

The revised program will launch Monday, July 27.

Safe, Reliable, Affordable

We want to assure our members that we are prepared to continue delivering reliable electric service during the ongoing COVID-19 crisis.  

Online and Over-the-Phone Payment Fees

Online and over-the-phone payment fees will be refunded while our lobby areas remain closed.

Small Business Relief

The CARES Act will offer relief to small businesses who have been financially impacted by COVID-19-related business closures.

Payment Arrangements or Assistance

If you are facing unexpected hardships or unmanageable electric bills during this time, please call Carroll Electric (800-432-9720) to discuss all your available options.

Beware of Scams

Carroll Electric is alerting members to be aware of potential scam phone calls or emails threatening to shut off power if payment is not made.

Consider E-Services

While lobby areas are temporarily closed, consider enrolling in e-Services for your convenience.

Customer Service

Customer Service

Most services offered through this website are also available by contacting Customer Service.

800-432-9720

Business office hours:

8:00 - 4:30 pm, M-F

Emergency Service Always Available

The cleanest, cheapest kilowatt hour on planet earth...is the one not used.

News

CARES Act | Small Business Relief

CARES Act | Small Business Relief

The Coronavirus Aid, Relief, and Economic Securities Act of 2020 intends to help small businesses.

Read More

COVID-19 Response

COVID-19 Response

Carroll Electric Cooperative | COVID-19 Response Plan

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Caution to Members

Caution to Members

Beware of Scammers Taking Advantage of COVID-19 Fears

Read More