Record low temperatures in February have resulted in high electric bills. Click here for more information.

Connect Electric Service

Needing to connect service to your home, business, or development?

Arkansas Public Service Commission

The Arkansas Public Service Commission has announced a target date of May 3, 2021, to lift the moratorium on service disconnections in Arkansas. Service disconnections will be phased in once the moratorium is lifted.

For more information, click here

Payment Arrangements or Assistance

If you are facing unexpected hardships or unmanageable electric bills during this time, please call Carroll Electric (800-432-9720) to discuss all your available options.

Consider E-Services

While lobby areas are temporarily closed, consider enrolling in e-Services for your convenience.

Online and Over-the-Phone Payment Fees

Online and over-the-phone payment fees will be refunded while our lobby areas remain closed.

Beware of Scams

Carroll Electric is alerting members to be aware of potential scam phone calls or emails threatening to shut off power if payment is not made.

Customer Service

Customer Service

Most services offered through this website are also available by contacting Customer Service.


Business office hours:

8:00 - 4:30 pm, M-F

Emergency Service Always Available

The most affordable kilowatt hour on planet the one not used.


Service Disconnect Moratorium

Service Disconnect Moratorium

The Arkansas Public Service Commission has announced a target date of May 3, 2021, to lift the moratorium on service disconnections in Arkansas.

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COVID-19 Response

COVID-19 Response

Carroll Electric Cooperative | COVID-19 Response Plan

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