The Telephone Consumer Protection Act (TCPA), 47 USCS Sec. 277, was enacted in 1991 to protect consumers from unwanted telephone calls, text messages, and faxes. The TCPA places restrictions on auto-dialed calls, artificial or prerecorded voice calls, text messages, telemarketing calls and text messages, unsolicited fax advertisements, telephone solicitations, and the like. The Federal Communications Commission (“FCC”) and the state attorneys general enforce the TCPA. The federal regulations can be found here:  47 C.F.R Sec. 64.1200

 
Pursuant to the TCPA and as a member of the Cooperative, you are free to do the following:

• Withhold your consent, either in whole or in part. In connection therewith, your withholding consent will in no way affect your right to receive electric service from the Cooperative; 

and/or

• Revoke your consent, either in whole or in part, at any time. This revocation can be made by contacting Customer Service at 1 (800) 432-9720 or via email at info@carrollecc.com.

 

For more information on the TCPA, you may visit the following websites:

https://www.fcc.gov/sites/default/files/tcpa-rules.pdf

https://www.fcc.gov/tags/telephone-consumer-protection-act-tcpa