How to Report an Outage
The automated outage reporting system is the easiest and most efficient way to notify Carroll Electric of a power interruption at your location, even during normal business hours. A message is immediately sent to the Cooperative's Operations Center, advising us we have a customer without power.
TO REPORT AN OUTAGE:
AUTOMATED OUTAGE REPORTING SYSTEM
Your account information stored in this system is driven by your telephone number. When you call from the telephone number on record, caller ID immediately identifies you and streamlines the reporting of your outage. If we do not have a telephone number associated with your account, call today to speak to the Customer Service Center (800-432-9720). It will make future outage reporting faster and less stressful.
Carroll Electric, 920 Hwy 62 Spur, P.O. Box 4000, Berryville AR 72616, 870-423-2161