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5 Steps to Power Restoration

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Outage Update

Carroll Electric is prepared to serve you with 24/7 emergency service in the event of outages. 

If you currently do not have power, please select "Report Outage." 

When widespread outages occur, Carroll Electric uses a systematic approach to restoring service.  You can view this plan by clicking on "Five Step Outage Restoration."

Outage Safety Tips:
  • Stay away from any downed power line.  Immediately call 800-432-9720 to report its location.
  • Do not try to remove tree limbs that have fallen onto the power lines.  Immediately call Carroll Electric.
  • Be sure a generator is safely connected.  Call Carroll Electric for proper connection information...800-432-9720
Current road conditions can be viewed at the Arkansas Highway Department.

There are some things you can do to prepare for some of the difficulties an outage can cause.  An emergency preparedness kit should include:
  • Bottled water, at least one gallon per person, or perhaps sanitize your bathtub and fill it full; five gallon buckets or plastic storage tubs also work well for keeping water
  • Flashlights with extra batteries or candles and matches; for safety reasons jar candles are a good choice
  • Extra clothes and blankets (if it's winter)
  • Battery-operated radio
  • Non-perishable foods such as energy bars or peanut butter with crackers
  • Extra supplies for babies
  • Extra provisions or assistance for the elderly or disabled
  • First aid kit
  • Car chargers for any mobile devices 
It’s also important to keep cold food safe during a power outage.  First and foremost, keep your refrigerator and freezer doors closed to maintain the cold temperature: if unopened, a refrigerator will keep food safely cold for about four hours; a full freezer will generally do so for about 48 hours (24 hours if it’s half-full).

Copyright 2014, Carroll Electric, 920 Hwy 62 Spur, P.O. Box 4000, Berryville AR 72616, 870-423-2161
Carroll Electric is an equal opportunity provider and employer.